Who we are

Our website address is: https://crownandcoils.com

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Crown and Coils service to see if you are using it. The Crown and Coils service privacy policy is available here: https://crownandcoils.com/privacy-policy. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from crownandcoils.co.uk (Website).

General Data Protection Regulation (GDPR)

By using our website, you (the visitor) agree to allow third parties to process your IP address to determine your location for currency conversion. A session cookie will store this currency in your browser, ensuring consistent pricing in your local currency as you browse. This cookie is automatically removed when you close your browser.

Personal Information We Collect When you visit the Site, we collect certain information about your device, including web browser, IP address, time zone, and some installed cookies. Additionally, as you browse, we collect information about the web pages or products you view, referring websites, and how you interact with the Site. This data is referred to as “Device Information.”

We collect Device Information through:

-Cookies: Data files placed on your device; to learn more, visit [All About Cookies](http://www.allaboutcookies.org).

-Log files: Tracking actions on the Site, including IP address, browser type, ISP, referring/exit pages, and timestamps.

– Web beacons, tags, and pixels: Electronic files used to record how you browse the Site.

When you make a purchase or attempt to do so, we also collect your name, billing and shipping address, payment information (including credit card details), email address, and phone number (“Order Information”). Collectively, Device Information and Order Information are referred to as “Personal Information.”

How We Use Your Personal Information

We use Order Information to:

– Process orders (including payment, shipping, invoices, and confirmations).

– Communicate with you.

– Screen orders for potential risk or fraud.

– Provide information or advertising related to our products when aligned with your preferences.

Device Information helps us improve and optimise the Site, screen for risk or fraud, and assess the success of our marketing efforts.

Sharing Your Personal Information

We share Personal Information with third parties to facilitate our services. For example:

Google Analytics helps us understand how customers use the Site. Learn more about [Google’s privacy practices here](https://www.google.com/intl/en/policies/privacy), and [opt-out of Google Analytics here](https://tools.google.com/dlpage/gaoptout).

We may also share information to comply with legal obligations or protect our rights.

Behavioural Advertising

We use your Personal Information to provide targeted advertisements. Learn more about targeted advertising on the [Network Advertising Initiative’s educational page](http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work).

Opt-out links for targeted advertising:

Facebook: [Manage ad preferences](https://www.facebook.com/settings/?tab=ads)

Google: [Ad settings](https://www.google.com/settings/ads/anonymous)

Bing: [Bing Ads](https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads)

For additional opt-out options, visit the [Digital Advertising Alliance’s portal](http://optout.aboutads.info/).

Do Not Track

We do not alter our Site’s data practices in response to Do Not Track signals.

Your Rights

European residents have the right to access, correct, update, or delete their personal information. Contact us using the details below to exercise this right. Please note that your information may be transferred outside Europe, including to Canada and the United States.

Data Retention

We will retain your Order Information for our records unless you request its deletion.

Minors

The Site is not intended for individuals under the age of 16.

Changes

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

For questions or concerns, or to make a complaint, please contact us via email at hello@crownandcoils.com or by mail:

Crown and Coils LTD

PO BOX 8115

WELLINGBOROUGH

NN8 9PB